Frequently Asked Questions

Everything you need to know about your Verceri shopping experience.

How long will it take for my Verceri order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Verceri accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with manufacturers who adhere to fair labor standards.

Can I modify or cancel my order after it has been placed?

Since we process orders quickly, you have a 60-minute window to request changes or cancellations. Please contact our support team immediately for assistance.